Systemics-PAB started Orange Data Services Benchmarking and Optimization (DSBO) 2021 network measurements and assessment with 5G measurements included. These drive tests of mobile networks provide Systemics’ customers the tools for maintaining the highest standards of telecommunication services quality and customer experience. The scoring mechanism embedded in the service offers the assessment of the situation and stimulates competitiveness. The year 2021, is the sixth time in row that Systemics-PAB has conducted the annual assessment of mobile networks as a part of the Orange DSBO project in Belgium, Luxemburg, Moldova, Poland, Romania, Slovakia and Spain.
Moldova was the next country in 2021 (after Belgium) where Systemics-PAB delivered extensive benchmarking campaign to measure the quality of mobile telecommunication services offered by mobile networks operators. The benchmarking measurements took place between May 25th and June 8th of 2021 and covered representative areas of cities and roads in Moldova. The total distance covered by each of the 2 drive test cars used was over 5500 km. Measurements took close to 90 hours delivering ~2700 voice service tests and ~1600 for each of data services tests. All the tests were conducted using the SwissQual (Rohde & Schwarz Group) benchmarking solution installed in the roof boxes of the measurement cars. The test area was designed to cover cities and connecting roads (with villages along roads) that constituted around 50% of the Moldavian population.
The quality assessment and the comparison between operators was prepared using the ETSI Technical Report 103559 Annex B approach. It fulfils market needs for open and “standardized” countrywide mobile network benchmarking and scoring. TR103599 provides for results which are transparent as to how the actual scoring has been achieved including methods and underlying assumptions. In assessing the overall performance and overall score of each mobile network, 2 main categories of services (with subcategories) have been evaluated:
- Voice services, affecting 40% of the overall score
- Data services, affecting 60% of the overall score
The experienced quality of service varies over time so that the individual score of a particular throughput cannot be fixed once and for all. In order to reflect 5G implementation values for data KPIs, thresholds were adopted and bigger files were used for emulation of receiving/sending attachments (fixed size file DL/UL test).
Using the applied scoring methodology the highest number of points in overall scoring was achieved by Orange and was equal to 856,3 out of the 1000 of maximum achievable. The other operators scored 778,8 and 740,4 points. Orange achieved the best score in both voice and data tests.
Orange Moldova N.V. can therefore be certified as the operator with the highest overall quality of mobile services in the test.
More details on results can be found in the attached document.
DSBO Moldova H1 2021 – Nationwide Benchmark Certificate and Results (650 KB)