Silent Call Detection and Troubleshooting

  • NetScan Voice Quality Analysis is a unique solution to detect silent calls in real time
    • Dedicated „dead-air” detector identifies calls with no voice activity
    • Advanced IuUP and AMR analysis detects misrouted calls or problems with encoding mode negotiation
  • Detected silent calls may be correlated with MGW, BSC/RNC, terminal type, etc. to identify root cause of the problem