Customer Experience & Quality Monitoring
Monitoring and auditing services help operators quickly assess the main factors that influence the network quality and loyalty of end-users.
Systemics also supports customers with quality management solutions to reduce churn and costs, and at the end to increase revenues. We are able to offer “turn-key” projects design for high performance scalability and reliable value-added intelligence data collection.
By combining the drive testing data with network probes data we can provide the true end-to-end view of the network quality of both the core network and the access network in PS and CS and in Control Plain and User Plain. We use extensively data gathered from drive-test, network probes and management systems. This setup gives us a very wide view of all the bottlenecks including those in the core network. Layer 3 signaling information from radio network is used to find out reasons of services quality degradation.
Systemics Group solutions aim to achieve the following goals:
- provide extensive data analysis using monitoring, statistic and drive-test data
- review and enhance systems and practices of an operator
- identify and diagnose problematic places in the network
- drill down the data in order to find causes of problems
- investigate problems related to network elements
- suggest changes that can improve certain KPIs
- deliver interactive reports and complex correlation analysis on-line
- provide knowledge transfer to customers at the end of the project
Systemics also supports customers with quality management solutions to reduce churn and costs, and at the end to increase revenues. We are able to offer “turn-key” projects design for high performance scalability and reliable value-added intelligence data collection.
By combining the drive testing data with network probes data we can provide the true end-to-end view of the network quality of both the core network and the access network in PS and CS and in Control Plain and User Plain. We use extensively data gathered from drive-test, network probes and management systems. This setup gives us a very wide view of all the bottlenecks including those in the core network. Layer 3 signaling information from radio network is used to find out reasons of services quality degradation.
Systemics Group solutions aim to achieve the following goals:
- provide extensive data analysis using monitoring, statistic and drive-test data
- review and enhance systems and practices of an operator
- identify and diagnose problematic places in the network
- drill down the data in order to find causes of problems
- investigate problems related to network elements
- suggest changes that can improve certain KPIs
- deliver interactive reports and complex correlation analysis on-line
- provide knowledge transfer to customers at the end of the project
Need more information?
Please use the form or contact with:
Mikołaj Skipietrow
m.skipietrow(at)syspab.eu
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